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Frequently Asked Questions


We understand that you may be skeptical when purchasing skincare and beauty products online, and we also know that each individual experiences result differently. If any of our products don't work for you, we want you to get your money back.

We are so confident in our skincare products' beneficial effect at ZIZINER because of the organic and natural with high-quality ingredients in our products that we are offering a full one-year guarantee. By having a 365-day money-back guarantee, we hope to show you our confidence in our products.

1.Please use our contact form by clicking here, give us a c all at +1 (818) 796 4008 or send us an email to and we'll make the arrangements to give you a full refund (less shipping).

2.Send us your product back (empty, used or unopened) and we'll give you a refund as soon as we receive it. No Hassles. No Questions. 


Shipping times:

  • Local orders take 3-7 business days to be delivered to you, and we ship as soon as the purchase proceeds

Shipping cost:

  • Orders over $100 will have free shipping.
  • The full price will be displayed at checkout.