Frequently Asked Questions

Returns

We understand that you may be skeptical when purchasing skincare and beauty products online, and we also know that each individual experiences result differently. If any of our products don't work for you, we want you to get your money back.

We are so confident in our skincare products' beneficial effect at ZIZINER because of the organic and natural with high-quality ingredients in our products that we are offering a full one-year guarantee. By having a 30-day money-back guarantee, we hope to show you our confidence in our products.

ZIZINER Laser Hair Removal Return Policy

Try the ZIZINER IPL Laser Hair Removal Handset with a 90-day money back guarantee!

Here at ZIZINER we understand it is hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 Day Money-Back Guarantee.

How to claim your money back:

  1. Trial our handset for at least 60 days from the date of delivery, but for no more than 90 days.
  2. You must complete at least 6 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
  3. If there are no noticeable results in hair reduction, email your 6 photos to us at info@ziziner.com with your order number, and we will review your application.
  4. All 90 Day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your handset.
  5. ALL images MUST have valid time and date stamps
  6. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
  7. Once approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse*. 

1.Please use our contact form by clicking here, give us a c all at +1 (818) 796 4008 or send us an email to info@ziziner.com and we'll make the arrangements to give you a full refund (less shipping).

2.Send us your product back (empty, used or unopened) and we'll give you a refund as soon as we receive it. No Hassles. No Questions. 

Shipping

Shipping times:

  • Local orders take 3-7 business days to be delivered to you, and we ship as soon as the purchase proceeds

Shipping cost:

  • Orders over $100 will have free shipping.
  • The full price will be displayed at checkout. .